Privacy Policy for Zeal Mentor

Last Updated: 19 May 2026

Welcome to Zeal Mentor. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy practices to explain what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us.

• Personal Information Provided by You: We may collect names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, and other similar information.
• Educational/Professional Data: As a mentoring service, we may collect information regarding your educational background, career goals, skills, and current employment status to better match you with mentors or resources.
• Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and referring URLs.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To match mentees with suitable mentors.
• To send administrative information to you (e.g., updates to terms and conditions).
• To fulfill and manage your requested services and sessions.
• To request feedback and contact you about your use of our platform.
• To protect our services (e.g., fraud monitoring and prevention).

3. Will Your Information Be Shared with Anyone?

We only share and disclose your information in the following situations:

• With Mentors/Mentees: To facilitate the core service of Zeal Mentor, relevant profile information will be shared with your matched mentor or mentee.
• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, email delivery, hosting services).

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Request access to and obtain a copy of your personal information.
• Request rectification or erasure of your personal information.
• Restrict the processing of your personal information.
• Data portability.

To exercise these rights, please contact us using the information provided below.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.